Shipping
Boarded, because paper remembers a bend
A sketchbook that arrives with a bowed corner stays bowed for its whole life. Every pad leaves Gurugram between boards, flat, in a rigid mailer.
1 business day
Picked, checked and boxed at our Gurugram, Haryana workspace.
2-7 business days
2-4 business days to a metro, 4-7 business days to the rest of India.
3-8 business days
Counting our packing time, start to finish.
Dispatch and handling
Anything confirmed before 3:00 PM IST on a working day joins that evening’s pickup; anything after it is packed the next working morning. We dispatch Monday to Saturday and do not ship on Sundays or public holidays.
Every pad ships flat between two boards inside a rigid mailer, never rolled and never in a poly bag on its own — a corner bent in transit is permanent, and a spiral that has been crushed will catch on every page you turn. Multi-packs are wrapped as a block so the covers protect each other, and the whole parcel is taped against monsoon damp.
What shipping costs
Delivery is free on orders of ₹999 and above. Below that threshold a flat ₹49 is added at checkout, anywhere in India — we do not charge more for a distant PIN, and we do not quietly fold the courier fee into the product price.
Cash on Delivery is available across most of the country. A handful of remote PINs sit outside our couriers’ COD network and very high-value baskets may be prepaid-only; in both cases the checkout tells you before you place the order, not after.
Couriers and tracking
We ship with Delhivery and DTDC. Which one carries your parcel depends on the destination PIN, not on what you paid.
A tracking link goes out by email and SMS on the day we hand the parcel over. Courier scans can lag by a day, particularly over a weekend, so a link that looks frozen on Saturday is usually moving again by Monday. If it has genuinely not updated in seventy-two hours, tell us and we will chase the courier ourselves.
Addresses we cannot reach
- India only — we do not ship internationally
- street addresses only; no PO boxes, no APO or FPO addresses
- a parcel returned as undeliverable can be re-dispatched, charged at the flat rate above
Questions about a delivery go to shop@casavioarchive.shop, and we answer during Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.